National Defence Jobs in Canada. The CSR is responsible for delivering client favor to a combination of stakeholders to process queries linked to the share of residential accommodation teams, benefits, upkeep, and rehabilitation.
Vacancies:
- Customer Services Representative
Education:
- Master degree with relevant experience.
Age limit:
- Â 24 years old or above.
Salary is from $61,154 to $66,206 per year.
The last date to apply:Â 28-Jan-2026
How to apply:
Aspirants can apply online here:
Duties:
Responsibilities enclose, but are not confined to:
- React to all calls, e-mails, and in-person queries from applicants and residents, as well as contractors, and co-workers.
- Correspond supervision and rehabilitation meetings when invited by the technical team, or when recalled in technical notices.
- Method and allot assignment charges for care or rehabilitation to regional contractors.
- Assign or suggest the percentage of residential lodging crews as politely as to sustain the applicant waitlist.
- Aid and action on the day-to-day needs of housing department citizens, stakeholders, administration, and additional teams, founded on ad-hoc cases, operating requirements, and proposals.
- Accept, confirm documents, and create statements on a mixture of data.
- Design and keep spreadsheets, databases, and unique strategies.
Work conditions:
We are a unit of 330 national general helpers who perform tough to ensure that Canadian Armed Forces relatives have a useful marker of life while living in a unit of National Defence housing.
We have nearly 220 workers at our accommodation assistance camps across the country and 110 workers at our captain headquarters in Ottawa.
Enter Our Squad as a client assistance rockstar!
 We’re on the attention for spirited client benefit agents to be components of a loving buyer favor group. Here’s your possibility to polish and create a true hit!
Issue solver extraordinaire: Attack client benefit demands with finesse, allowing us to ensure our houses are still in tip-top condition.
Client benefit exponent: Manage queries and ensure our residents’ requirements are fulfilled with a hint of superiority.
Establish your trade: Boost your skilled expedition with a part that adores your talents and devotion.
Group performer: Succeed in a cooperative atmosphere where your assistance is essential to our joint victory.
Experience:
- Understanding delivering client benefits* to customers.
- Knowledge trading with tough conditions.
- Knowledge of operating in a constantly fast-paced customer assistance atmosphere.
- Knowledge utilizing spreadsheets, word processing, and email software.
*Client Assistance knowledge may contain, but is not restricted to, duties such as:
- analyzing data for consumers
- delivering data, description, or clarification to clients
- marketing with consumer problems
- handling phone buzzes, emails, and in-person client queries
Abilities:
- Capacity to handle considerable contemporary preferences in a high-pressure atmosphere with stable interruptions.
- Capability to issue unravel.
- Capacity to convey actual in paper.
- Power to express virtually orally.
Confidential suitability:
- Alert to fact
- Customer usefulness exposure
- Collaboration
- Ambition
- Trustworthiness
Selection process:
- An Application process (complete application form),.
- Test
- Interview.Â